View Single Post
  #5  
Old December 10th 16, 11:38 PM posted to alt.windows7.general,alt.sys.pc-clone.dell
Boris[_5_]
external usenet poster
 
Posts: 300
Default E510 Goes Black When Desktop Comes Up

Paul wrote in news
Boris wrote:
Boris wrote in
09.88:

I have a Dell E510 that has been running Windows 7 Ultimate fine for
a while. I put it on the shelf in October 2015, and brought it back
out last night. I forgot the password, so I used the Dell supplied
OS disk, went into repair, and used the sethc.exe method to reset
the password:

http://www.howtogeek.com/96630/how-t...otten-windows-
password-the-easy-way/

This worked, but now the monitor power light goes from green to
orange (power saving mode), the keyboard lights go out, and the
mouse light goes out. I can hear the power supply fan still going.
Thinking it may have been a problem with the discrete video card, I
removed it and set to use the onboard video. Same problem. The
problem also exists in all Safe Modes.

Funny, though, as long as I don't enter my new password, the thing
stays on. That is, it will sit there forever asking me to enter my
password, but as soon as I do, everything goes out either
immediately after hitting Enter, or a few seconds after the desktop
comes up. I've tried a different monitor, too, but same problem.

Any ideas?

TIA


I noticed thatthere was a (probably) monitor generated message that
flashed very, very quickly just before the monitor went black. I
took a video of it with my cell phone, and watched the particular two
frames that had the message:

"Cannot Display This Video Mode
Optimum Resolution 1200 x 1024 68mHz"

How in the world do I change this if I can't get into the desktop?


On an LCD monitor, the OSD is supposed to display
"Out of Range" when the resolution or refresh is wrong.
A typical "problem" is the Refresh getting set to 150Hz
by a corruption of some kind. The normal LCD refresh is
60Hz.

*******

Safe Mode gets you in (F8),
but I don't know what to do when you get there :-(

http://www.sevenforums.com/tutorials...safe-mode.html

The thing is, there are a couple different places
in the Registry where display resolutions are held,
and I don't have a good technical reference web page
to offer you on the topic.

Even if you uninstall a video driver, the resolution
info is not removed or corrected. So trying a video
driver won't help. But it's the only obvious
option to try.

Paul


On this particular Dell model:
F2 is Safe Mode, etc
F12 is Setup

.. I was able to get into Safe Mode, and the desktop came up, I right
clicked on an empty spot on the desktop and left clicked Resolution, and
the Resolution applet came up. I was able to set to 1280 x 1024,
default refresh. I was able to roam all over, and the desk worked fine.
But, when I restarted, it went dark at the desktop. Back to Safe Mode,
I was able to see the proper resolution was still active.

Think I'm ready to System Restore to July 2015.