In article ,
pcpilot wrote:

Hi,

I am troubleshooting an RM Compal CY27 Laptop with XP Pro SP3 installed
as an OS. The CD Drive has been replaced with an Hitachi GSA-T40N
slimline drive which I have updated the firmware to JW02 (latest
available).

The issue is this, whilst Image Burn will find the drive and happily
burn CD's/DVD's (thus I know it works!!!) XP will only recognize the
drive as a DVD-RAM Drive and so all recording functions are absent.

Silly question: what purpose do you need XP's "built-in" burning engine if
you already have configured a working software package like ImgBurn?