Steve Hough wrote:
Or, he could try reinstalling the audio drivers and/or audio codecs.
On my NVidia card, when the driver installs, there's usually a folder
with the related materials. Clicking an INF, you could try "install"
from there. This folder contains the audio part, of the video card driver.
https://i.postimg.cc/brDwSqjx/audio-driver.gif
Paul