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Old June 25th 04, 10:04 PM
Quaoar
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Quavel wrote:
I have a Presario 5600s
I had Win 98 installed and the USB ports worked fine under that OS.
I wiped and installed XP home and now the USB ports will not work.
Any idea how to fix this or work around it?
The weird thing is that the Root hub shows in Device manager but
nothing else. I have uninstalled everything and let XP redetect it and
also have updated the drivers from VIA Compaq/HP and even some third
party driver sites. Help please.


A couple of things to try: In BIOS setup, if there is a setting for
Legacy USB, try enabling that. Make sure that Plug and Play Operating
System is enabled, if that is in there. Also, have you installed XP SP1
and the USB update? Neither should be required for low speed USB, but
one never knows just what is in these updates.

As a last resort, remove *everything* USB from Device Manager, reboot,
and see if now that you have the VIA drivers, that everything gets
properly enumerated and installed.

Q