It is a licensing issue. Including application CDs or making individual apps
reinstallable from the QuickRestore CDs would have increased the license
cost, which would have been passed along to the purchaser. Many applications
are reinstallable separately on many Compaqs, so reformatting seldom is
necessary to reinstall, say, MS Word. This can be done from the Compaq
D:System_Sav partition. In fact, on Many Presarios, MS Word came on a
standard CD by itself, so reinstalling was easy.
HH

"Gary" wrote in message ...
Thank you. If it is licensing, then it really suck. Or would you like to
format your hd just to re-install word? Anyway, they could even tell
truth in technical support, now i have bad picture about Compaq. I
consult peoples when they purchase computers and Compaq is not top of my
list. And last word to doS, your answer isn't really helping anyone so
if you don't have anything to say, don't say anything!

doS wrote:
Another clueless moron who just don't get it.......

"Gary" wrote in message ...

Problem solved. Proper install programs are included in restore cd's.
Word and Works will found on Productive Applications disc. Files are
deep in directory and can be installed without any Compaq s*itty
software.

Btw, Compaq's technical support told me that there is not any other way
that format and full re-install. I hope they read this so they will know
in future how their computers work.

Gary wrote:

Hello to all.

I have a customer whose Compaq went down because of multiple virus
attacks. I had to format whole hd and install WinXP. Now, this is a
problem:

I installed windows with Operating system CD like any other computer.
Problem is that now i can't restore Works and Word from restore cd's
because the cd's are for system restore. Is there any way to install
only Works and Word without formatting hd and installing WindowsXP
again? In XP we don't have any of compaqs expansioins, because of
install method of xp. The operating system is from compaq's restore cd
pack and it is the original op sys of the computer.

I wonder now, can i install Compaqs "quick restore" feature to xp in
anyway or can i edit restore cd in way that i can straight install word
and works?

Thanks in advance