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Old September 20th 04, 04:54 AM
computernewby
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Unlike the other poster I don't think your an asshole. ...your post might
as well have been me. I paid $935 for a Dell computer a couple weeks ago
and spent over three hours trying to do their online joke of a system tech
support.(never got through)..there were no open techs and I was repeatedly
refreshing the screen. After over an hour on hold and a second attempt with
many transfers and being hung up on before I even said anything I am with
you. I finally spent about 4 hours and a buttload of restarts reinstalling
the operating system, installing the second edition over that and doing all
the updates to finally get my two computers networked.

Of course this doesn't count the hassle with trying to get Dell to close my
account that I applied for just to see how much money I would qualify for
at their 0 percent interest. I qualified for $4000 at 17.9 percent
interest....I have excellent credit and several credit cards, none of which
have a balance, no late payments, money in the bank, and a homeowner. Two
of my credit cards APR added together isn't %17.9......ridiculous. I feel
sorry for the people that have bad credit and have to use Dell to get a
computer. They must really get raped.

I know I don't make any difference but I seriously will never buy another
Dell. This was my third Dell and it will be my last. I have seen them go
downhill and will purchase another brand at a local warehouse store because
they have an excellent return policy if anything goes wrong. Or maybe I
will just spend the extra dough and build my own. That way I don't have to
worry about tech support. When I took my Dell out of the box a few weeks
ago the cover wasn't on the front of the computer all the way. I carefully
reinstalled it and now it buzzes all the damn time unless I stick a paper
clip between it and the side. There is nothing to adjust and I am just fed
up with Hell...oooops..Dell.





"1234" wrote in message
...
now that you feel better, tell us what your problem is and maybe someone
can
help.


The 'problem' was solved when a kind soul
on another group gave me the answer, informing
me the file wasn't to be found on the Dell site.

Thanks for the offer of help, btw...

I don't "..fell better..", thank you, I just think
of all the $$$ I have spent on these people, all
the people I suggested buying a Dell, and THIS is
how they treat me? EVERY SINCE they sent the tech/support
to India, no one can understand ya, they often hang
up, causing the need to re-dial. again and again...

If it's the last thing I do on this earth, I will make
sure many many others hear of the LIES and bull****
Dell spews out. If for some reason, folks don't like
my attitude (it sucks, I know) then kill file me.

In the meantime, let's see how many emails I can send
out (bomb?) telling others of Dell's "award winning service".

Betch ya I can get about 20,000 out by morning...




"1234" wrote in message
. ..

Listen, folks this just sucks. These assholes have had me
on hold now for 3 hours... !!!!!!!!!!!!!!!!

****ing Dell. I'm tired of it..

asswipes keep telling me how important my
call is to them. WHAT THE **** HAPPENED
with Dell?


My last Dell. My last recommended Dell


"..Excuse me, please..I am here still.."






-------------------------------------------------------------
Don't go away MAD, here's a SASE for you to fill out telling
me how tasty my dust is, and an order blank for re-fills....

..ok....NOW you can go......
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