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Old February 5th 04, 01:37 AM
hasiel
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Default Dell System Profiler

Tried several times to get Dell System Profiler to examine my system.
This is the reply I get: "You have chosen to not have System Profiler
examine your computer"

I contacted Dell several times and they have not been able to solve
the problem. The latest comment that they made is that it is probably
a Registry setting.

In my C:\windows\downloaded program files is an activex control: SYS
PROWMI CLASS
Sys Pro Module
id:
{01A88BB1-1174-41EC-ACCB-963509EAE56B} It says it is damaged.


I've tried to re-install the Dell Support software, that I was told
was crucial in running the SYSTEM PROFILER. The installation fails
with the following message:

Internal Error
27.55 1624,
c:\dell\drivers\R41409\Dsupport.msi

I've done three SYSTEM RESTORES to previous times and still come up
with a damaged activex control and unable to complete the installation
of the Dell Support software. The reason why I need this to work is
that is how I access important and current information about my
computer and its accessories.

I've given up asking Dell for help as it is too frustrating to be put
on hold for along time and be told that someone will call me back and
no-one does.

My question: What do I need to do to the registry to get this to work?

Thanks.
T.Ha