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  #18  
Old October 30th 03, 10:46 PM
simon
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I made the mistake of buying from here too
Never again....




On 30 Oct 2003 01:42:55 -0800, (mark S)
wrote:

I am building my own PC and needed a CPU last week I noticed
Overclockers were the only online retailerto be offering the Intel
Pentium 4 3.2GHz (800FSB) for £353.23 (including delivery and VAT)
(they received stock of these CPU's on Monday) I received my chip on
the Wednesday. On the same day I noticed the price had dropped
again,this time to £325.22 if only I had waited 3 days I could have
saved £28!Normally I would not be to bothered but when a price drops
so soon after an early price drops I feel slightly aggrieved.

I decided to ask the "nice" people at Overclockers to refund the
difference as a good will gesture, I mean surely this was the same
batch of CPU's they took hold of on Monday, and were just trying to
undercut some of theircompetitors who had recently introduced the
price reduction.As a backup I mentioned it was within my rights to
return this product under the distance selling act and then
purchasethis product from them again. (Mr postman will be happy about
this)

I decided to phone them to discuss my options, (I had sent an email in
the morning with no response)The guy I spoke to went to seek
assistance from the "boss" it appears he forgot to put me on hold.I
didn't remember everything the manager said, here are some bits I
remember:"Is he being abusive??""he is threatening to send the goods
back unless we refund the difference, GIT! "That's the only part I
really remember as I was not "abusive" once and calling me a "git"
isn't partially nice.

I am only doing what 99% of people would do and I am sure you would so
the same if you were in my shoes.It would be nice to have a reply from
the Manager or even a phone call you have my work telephone number.I
probably wont send it back now as I really don't want to cause your
manager any more heart ache, perhaps with the £20 you could buy a
"Lucent" phone I hear their hold buttons are extremely effective

Mark

(this is a post I put on the overclockers forum lasted about 3 minutes
before they deleted it )