In ,
Pete Zahut typed on Sat, 25 Apr 2009 13:22:24 +0100:
Pete Zahut wrote:
BillW50 wrote:
In ,
Pete Zahut typed on Thu, 23 Apr 2009 20:42:46 +0100:
Got the above laptop and it's just developed a problem with the
screen/display - there's a 65mm column at the right-hand side of
the display that's gone dark. Applications open up properly and
you can see the whole width of the app, but it doesn't go the
whole width of the screen - sort of full display but not full
screen if you see what I mean. Also, don't know if it's relevant
or not but the taskbar at the bottom seems to be twice as tall as
normal and isn't drag-able back to it's usual size - cursor also
distorts in this area. I'm not explaining it very well, so have a
look at this photo:
http://s137.photobucket.com/albums/q...nt=laptop1.jpg

At first I thought it may be a display driver issue but I've
uninstalled and reinstalled without success. I've also used a
program called #1-TuffTest Pro (http://www.tufftest.com/ttp01.htm)
that is self-booting, operating system independent and never goes
anywhere near Windows, but shows the same results, so I would say
that that rules out any Windows driver issues. Picture of that test
he
http://s137.photobucket.com/albums/q...nt=laptop2.jpg

Any ideas what's wrong and how to fix it?

TIA,

Hi Pete! Wow that is weird. An external monitor I can see this
happening. Internal monitor, I never saw this. Any chance you can
hook it up to an external? I suspect the same result. Although you
may adjust it to display correctly. In either case, I believe you
have to take it in for service. It is still under warrantee, right?

I haven't as yet hooked it up to an external monitor, but will do
later today when I have chance, and let you know what I find.
Unfortunately, it's not in warranty so whatever it is, I'll have to
pay for the repair if it's a hardware fault (

Thanks Bill

Bill (and anyone else who's interested, of course), further to the
above I've now hooked it up to an external monitor and the display on
the external monitor is perfect.

Photo at
http://s137.photobucket.com/albums/q...t=laptop2a.jpg

Don't know what that means though (

Hi Pete! Well now we know. I doubt this laptop has a separate video card
and it is all on the motherboard. If somebody knows differently, please
let us know. Wait... I found a picture of the motherboard...

http://www.notebooksolutions.ca/zc/i...oducts_id=2775

Nope, it looks like it is on the motherboard to me. Well after the
external video jack (which is analog video), it gets converted to
digital and fed to the LCD display. So we are talking about the
motherboard, ribbon cable, and the LCD display itself. And I don't think
it could be the last two, but I could be wrong. So that is what I think
anyway.

--
Bill
Asus EEE PC 701G4 ~ 2GB RAM ~ 16GB-SDHC
Windows XP SP2