"RoyBean" wrote in message
...

I have used Novatech frequently as their prices are usually far cheaper
than
PC World's and they are located quite near where I live. I must say I
have
always found the (youngish) staff very helpful, knowledgeable, and
efficient. The showroom/shop attached to their warehouse is modern, and
has
recently been doubled in size. The shop is always busy and has a loyal
local following, having been based in this area since (?) the 1980s: this
is
definitely not a cowboy/back-of-a-lorry type operation. "Tx2" seems to
have
had a bad experience in his dealings with an After Sales Manger, but
without
knowing the circumstances, it is quite possible that this was simply down
to
one or two individuals having an off day (who doesn't). I would certainly
recommend Novatech - and no, I am not connected with them!


I live locally as well and first used Novatech when they were at Dundas
Spur(?) - must have been 1995/96. On the few occasions in the past that
I've spoken to Novatech staff, they've certainly seemed more knowledgeable
than PC World staff - but then I've known inanimate objects that know more
than PC World employees!

Nowadays I tend only to buy stuff from them if I need it straightaway and
can't get if from Refreshcomputers at Purbrook who are (generally) a good
bit cheaper but carry a limited range and less stock. If I am in no hurry,
I use Ebuyer, who can be anything from 10 to30% cheaper than Novatech. So
far, I've had no problems with Ebuyer - perhaps I've just been lucky ;-)

T