Tx2 wrote:

In article , ,
a.k.a Johannes H Andersen says...


If they claim that the £50 is not paid extra for the laptop, but for the
inspection as a different transaction, then there might actually be
a problem: In that case it doesn't really matter who does the inspection;
the company implies that their laptops 'should' have zero missing pixels,
and this is the type of laptops they're selling.

I'm not going to concern myself any further with wondering exactly what
your problem is with the service on offer, or the fee being asked
therein.

Then don't.

To me, it is very simple; pay the fee if you want the service, don't if
you don't, or shop elsewhere.

Anyone who creates argument out of that is a few bricks short of a full
load.

I'm just rephrasing what you've written. If its not a surcharge, but an
inspection service, then it doesn't matter who are doing it; you're
entitled to find the cheapest provider or do it yourself for nothing.
The company is then implying that all their laptops should satisfy the
result of this 'inspection service'.