DABS "Warranty Repaired" B-Grade return.
On Sun, 12 Jul 2009 09:04:16 +0100
Steve wrote:
On Wed, 1 Jul 2009 10:51:05 -0700 (PDT), "js.b1"
wrote:
Problem.
Dabs website "r" button will not accept a DSR return on this item
because "Customer Too Late for DSD", which is in direct conflict of
the pre-sales communication so I am not happy.
I am awaiting a customer services response, anyone any experience?
Do not return it under DSR return it under sale of goods act:
1. it is faulty,
2. you are rejecting the goods
3. you require a refund.
Agreed. Even if the system did let you DSR it you'd end up paying
for P&P, which you don't want to do when it's their cock-up.
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