"alavel" wrote in message
oups.com...
Hello all,
I hope someone can help me!
I purchased a HP Deskjet 5740 and I installed the Black and Color ink
cartridges.
I can not print color, only black.
Try printing a self test page as shown at
http://h10025.www1.hp.com/ewfrf/wc/g...bpd07098#N1618.
If the color does not print try cleaning the color cartridge contacts and
reinstalling the cartridge. If this does not work, remove the black cartridge
and try printing a page. If the printer goes through the motions of printing
but no ink is deposited then you will need to contact HP for service.
Regards,
Bob Headrick