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Old May 28th 18, 05:41 PM posted to alt.sys.pc-clone.dell
Boris[_7_]
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Posts: 12
Default Intel HD 620 Graphics driver

Boris wrote in
5.223:

Ben Myers wrote in
:

On Saturday, May 26, 2018 at 9:06:35 PM UTC-4, Boris wrote:
My Dell Inspiron 15 has an Intel HD Graphics 520 driver, per Device
Manager, that was installed at the factory. It's running Windows
10, version 1803. I keep getting a Microsoft Update notification
that it wants to install "Intel Corporation - Display - 2/28/2018
12:00:00 AM -


23.20.16.4973". A Google search tells me that this is Intel HD 620
Graphics driver. I also see that some have said this install has
caused


problems.

Anyone have problems with this driver overwriting their original
driver?

TIA


My rule thumb with motherboard chipset and other device drivers is
that the ones from the vendor's web site are more likely to work than
the ones provided by Microsoft. Once you install the cited driver or
even a newer on direct from Intel, Windows Update will stop pestering
you.


I went to the Dell driver site for this service tag, and did see the
Intel HD 520 (not 620) Graphics Driver as an update for this machine.
It had the same date as the 620 offered by Microsoft Update, and the
same version number.

Intel-HD-Graphics-510-515-520-530-540-Driver_J5PT2_WIN_23.20.16.4973
_A14.EXE

Dell also lists older versions of the driver it is updating, and there
I saw the driver I currently had installed. I figured I was on the
right track.

I made a System Restore point.

I downloaded and installed, but the install was choppy. During the
install, I got "...operation is unsuccessful..." messages.

My choice was to click Retry, Close, or Next. I clicked Retry, but
got the same message. I clicked it again, same message. I clicked
Next, and the install continued, but didn't finish before presenting
me with the same options. I kept clicking Next, and the install
completed. I rebooted, and it took an inordinate time to get the Dell
splash screen, and finally the desktop. My taskbar took forever to
complete. I sort of expected this after an update and reboot.

I rebooted again to see if reboot time improved. Nope.

Device Manager tells me I do have the new driver installed.

Here are two screens I got during updating:

https://postimg.cc/gallery/varz0kl8/

Windows Update now shows I'm current.

Control PanelPrograms and Features shows the new driver installed.

I'm going to stick with this install for a while, and hope boot time
gets better. I don't see anything different in the Start Up
configuration.

Thanks for the reply.


And the Intel HD Graphics control panel showed the update.

https://postimg.cc/image/nqxby3v6j/

(Third reboot, and taskbar repainting, still very slow.)