"Kevin Childers" wrote in message
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"- Bobb -" wrote in message
. ..
"Kevin Childers" wrote in message
...
Having an odd issue on a Compaq EVO 500 SFF
System seems to think it is part of a network with some form of
user/group policy restrictions applied.
Running Windows XP Home
Owner is not a tinkerer and has no idea how any restrictions could have
been applied to her PC.
Owner only noticed something was odd when the clock didn't update to
DST.
No longer has access to control panel and several other of the usual
restrictions one might find on a company PC.
While the machine was once part of a corporate network it was purchased
sans HD and had a new 80 GB HD installed with a fresh install of Windows
XP (updated to SP2).
When I first tried to check, could not log-in to the Admin account.
Used Log-in recovery and passwords for Admin and User account came back
both as "blank"
Logging in as Admin doesn't have any more access rights than the user
account.
XP - SP1 ? Sp2 ? Sp3? Set to autoupdate ?
Windows XP Home SP2
Do you suspect virus / another person was on there ?
Really can't find any virus that would create this condition.
If you boot into SAFE MODE with a logfile, is the admin account then ok ?
No same as logging into User or Guest account.
Others ? While in safe mode, try to create a new user/ new folder -
does that work ( some implied permissions there)
No access to Control Panel Users
check C:\bootlog.txt for the startup log - issues ?
None, appears as though the system is booting normally
Does she "normally" shutdown/reboot everyday ? Or never reboots ?
Asked that, shuts down after use a couple of times a day
Did the accounts USED to have passwords ? You mentioned DST change ...to
clarify your situation :
Admin and User accounts had passwords, Guest account did not
PC was fine, then DST came along and since then the time did not update
( wouldn't unless recent XP update was installed - this year DST in
March - not April as before). It became a problem immediately - the day
after DST ( the next day ?) or when she tried to do it manually ? Or
after next reboot ? Check BIOS - security - any option there for a "
enter password before any system changes" ?
Not sure when issue actually began since she did not suspect an issue
until she noter that the clock was off by one hour. Appears not to have
made the leap forward into Dailight Savings Time (US). She simply tried
to double click the clock to get to the settings and recieved a warning
"action cancelled due to restrictions in effect on thsi computer. Please
contact your system administrator." Called me and I asked her to try
changing it through the Control Panel and she reported the same response.
I knew I didn't set any restrictions on her account. Went over and
verified what she was getting, tried booting in safe mode and was locked
out of Admin due to PW. .
So, you CAN log into admin account now ? What changed from " cannot log
in " to " CAN login"? Is it that you were entering 'old password' when
"now there are no passwords?". Once no pwd entered can log right in ? CAN
you create a password ?
Ran PW recovery, waited 72 hours and found out that both PWs were listed
as "Blank". Went straight in to Admin only to find that the account had
no more rights than the user or guest accounts (Same restrictions
message). No access to user accounts or to GPEdit.
On desktop create text.txt and then change permission - OK ??
Can do OK
( I'm assuming that XP Home cannot log onto domain if it wanted to, but I
use XP pro, so I'll ask... )
No domain to log-into even if it could.
Control Panel - system - Computer Name - logging onto Workgroup ( vs
domain)?
No access to Control Panel (No Icon on Start Menu)
Admin Tools - local security - OK ?
No access to same
OR get a "Not Found" like GPedit.msc ?
Ditto
If OK, check ' Interactive Logon - # of logons to cache...' - in case
it THINKS a server out there.
Default is ten - what's yours ? Make it 'more'. ( I know - I'm reaching)
Ditto
If you go to control panel - users , ( enable hidden files and folders
first in case someone WAS on there) then do a dir of C:\Docs and
Settings... - any 'unexpected users' listed. Can you create a new user
with admin rights? Log into THAT account - OK ?
Negative
Tried to locate "GPEdit" to see what was up, but was not found on the
system.
Not found on system.
Not sure what the owner could have done to precede this.
Also noted that access to the Windows Update site is disallowed.
Software includes: Adware, Spybot and Norton Internet Security
Suggestions???
But other sites work OK ?
Can surf normally to any site I've tried.
If XP boots OK, double-click time in systray. Click on 'Internet Time'
tab: where is it going ? Try time.mit.edu rather than
time.microsoft.com, then "Update now". Did that work ? Did it even let
you change it ? (permission check)
Same restrictions message as noted above.
Does internet /email work OK ? ( meaning "still associates a login name
with a mail account" so some history/reg info there.)
Email works normally.
System seems fine and were it part of some ones corporate network I would
simple tell her to contact her admin and have him adjust the permissions
as needed. I see this sort of thing regularly where some one is trying to
use the company PC to get some work done outside the company network, but
has run into a settings conflict and simply needs to have access to adjust
one of the items accessible from control panel. No big deal, restrictions
are usually there to protect the user from making changes that might cause
issues with the company network or security scheme. in this case though I
am at a a loss to understand how any restrictions were set.
More Confused Now,
Had the machine plugged in overnight and at some point it got notification
from MS about updates and when I clicked on it the all came in (Express
Mode). There seems to be just a policy restriction set on the User accounts
and not the machine it's self. I also tried right clicking the desk to see
if I could change something as basic as the wallpaper. Got the same
restrictions message, curriouser and couriouser.