"Joelee" wrote in message
...
I have an XPS M1330 laptop. Media Direct functioned correctly for about 3
months, but then I had the motherboard replaced and after that when I ran
media direct the logo appeared at startup but it no longer goes directly to
the media direct shell. Instead Vista is installed and all the other
programs that install when Vista is installed. It is only after that, that
the Media Direct Shell appears.

I discussed the issue with a Dell Chat Tech and was advised that I would
have to do a Dell factory restore to get it working again. I have done
that 2 times with no luck. I still can only get to Media direct after
Vista has been fully installed. It works fine that way but I would have
liked to get to it without the operating system being installed as it once
did.

One other point I should make is that I have not been able to get to the
Dell factory restore and pressing Ctrl + F11 as I did before the
motherboard replacement. I was advise by Dell Chat that in Vista I have
to press F5 at startup which which got me to factory restore.

I would appreciate any help I can get to be able get to media direct more
directly as I once did.
Thanks.

This is exactly what happened to me on my Inspirion 1520...'right after I
set the passwords for the firSt time in Admin, System & HDD. It was fine
prior to me doing that btw! A very touchy system by Dell I'd say.

Joe.