I have the same problem when I tried to update the drivers for my HP5550.
According to a tech I spoke with at HP, this is a "Known Issue". They said
they would correct the problem and post an updated driver file for download.
That was 3 months ago and nothing has been done to date.

Seawolf


"Susan Krauss" wrote in message
m...
| I got a new HP 2210 PSC all-in-one printer last week and tried to
| install the software from the CD. I got error 1305 saying that the
| program couldn't access the file splagh.png and I should make sure the
| file was in the directory. The file was there and accessible so I hit
| RETRY. Same error.
|
| I contacted HP support via chat and they had me download a microsoft
| uninstall program and unstaill version 2.0 of the software. Tried
| again from CD-ROM - same problem.
|
| They had me uninstall again and download the software from the web
| site. I did that and got a new error (I think 2345 but my notes are
| at home).
|
| They told me to edit the REGEDIT but none of the keys they sent were
| in REGEDIT so there was nothing to delete.
|
| Now they want me to RESTORE the pc to yesterday (before the first
| install) and try again.
|
| They're sending me a new CD and swears this will fix the problem but
| I'm not convinced.
|
| Anyone have any ideas on how to get this software installed?
|
| Any help would be appreciated. I've searched the archive here and
| haven't seen these errors.
|
| Thanks,
| Susan