Windozewrote:
Hello




Norton Anti-Virus bundled with Compaq 700 Laptop's seems to have a
incompatibly issue with SP1 and SP2...

NAVSHEXT.DLL conflicts with system services.

First uninstall Norton from Control panel with (add remove
programs).

Stop any NAV processes in the task manager.

To remove NAVSHEXT.DLL Start-Run-then type regedit

From tool bar - Edit-Find "NAVSHEXT.DLL"

Continue to search and delete all NAVSHEXT.DLL entry's in right
window.

Run a good Registry cleaner to remove all broken links.

Grisoft AVG Free Anti-Virus can then be installed..

Do a search on C drive for "norton antivirus" and "symantec" folders
and then delete.[/quote:2bdff7d98a]

Well, what did you do? Install SP/1 or SP/2? I can't imagine you
would install 2 if 1 messed up your system.

Yes, get rid of Norton.

What you are now seeing is why I would NEVER have Norton.

Get AOL 9 SE for your Internet protection. See my article on it.

Best to ya