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Old June 21st 09, 10:58 PM posted to microsoft.public.windowsxp.general,comp.periphs.printers,alt.comp.periphs.printers,24hoursupport.helpdesk
David H. Lipman
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Posts: 408
Default HP LaserJet 3000DN - jobs jamming in print que

From: "Al"

Look at the embedded HP JetDirect as a possible issue.


If the HP JetDirect (the DN in the model name means Duplex option and Networking
option)
has a problem serving up TCP/IP via TCP port 9100 then you will have continous print
"log
jams" in the queue.


NOTE: Changing the printer language is a red herring.


--
Davehttp://www.claymania.com/removal-trojan-adware.html
Multi-AV -http://www.pctipp.ch/downloads/dl/35905.asp


| Googling Jet Direct now, but can you enlighten me on what steps I
| might take to see if this is the problem?

| Sounds like a good suspect....

| -Al

What do you mean you are "Googling Jet Direct now" ?

It is the embedded TCP/IP Print Server and is represented by the "N" in the part number
3000DN as I decscribed.

User prints to Print Queue on system. System points to IP address of HP JetDirect and
prints RAW via TCP port 9100.

If there is a problem on the JetDirect the Print Queue on system failes to communicate to
JetDirect and Queue backs up like a "log jam".

Write down the IP stack of the JetDirect. Insert another JetDirect and set it to the same
IP information and see how long that Queue now prints without a back or "log jam" being
created.

--
Dave
http://www.claymania.com/removal-trojan-adware.html
Multi-AV - http://www.pctipp.ch/downloads/dl/35905.asp