Customer Service
Joan F (MI)wrote:
Have previously related my recent experiences with bad repair
service.
Here's another chapter. Yesterday (10/17) I received two emails
from
Gateway, one telling me they had received my laptop--this actually
occurred
on 10/6-- and another telling me they had shipped it back--I had
received it
10/14. Have yet to pack it up and send it back for another try. In
the
interim I bought a refurbished Toshiba from Costco.
Yeah, another Gateway story. I wonder if there is 1 satasfied Gateway
customer out there.
I know a lot of people that have bought them. But no one who bought
them twice. I'm hearing that more and more about Dell as well.
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