In article ,
says...
If a replacement ATI 9600TX isn't doing the trick, I'll ask Medion about
replacing it with the next card up, even if it means me buying the card from
elsewhere and getting the money back from Medion, since I'd rather not wait in
on a call-out all day again just to be disappointed again.

And Medion's response to my email? It's summed up in my email to ATI, asking
for their opinion on the situation, although they said in an earlier on that
since the card isn't a "Built by ATI" product then they can effectively wash
their hands of the problem (not their exact words, but you get the idea)

"Dear ****,

Thanks for your recent emails. It was only last week when Medion's engineers
got the ATI Radeon 9600TX 128Mb back in stock and they replaced the card.
However, while the replacement card is a lot better in terms of the
interference that it allows through the s-video output, there's still some
interference apparent, and I've excluded anything else in the room from
being the cause of the trouble as I've switched everything apart from the PC
off to see if that helped, and also connected the s-video lead up to another
output in case it was the TV.

However, since the replacement card is a lot better I feel this must be some
technical issue with the card and, hence, I would be very grateful if you
could give me some advice on this before I go back to Medion, as they now
want to take the PC in for testing whereas I feel a replacement ATI graphics
card, of one better than the ATI 9600TX, must be the solution.

In my previous PC, I had an ATI Radeon 8500LE 64Mb card and this had none of
the problems I'm having with this one. Please can you tell me if the cause
of the problems may just be down to the fact that the ATI 9600TX cards are
just not up to scratch?

Thanks in advance,

Dom Robinson
Editor, DVDfever.co.uk"
--

Dom Robinson Gamertag: DVDfever email: dom at dvdfever dot co dot uk
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