On Thu, 21 Jul 2011 23:41:46 +0100, Chris wrote:

Thank you I have loaded drivers ok, the scanner is seen in devices,
but in the canoscan toolbox my scanner is not seen any ideas ?

Chris

Is it attached to a USB port on the PC itself? ISTR they're not very
happy on USB hubs (not even powered ones).

Does it appear under Imaging devices in Device Manager (Control Panel
- Administrative Tools - Computer Management - Device Manager)? Try
'scan for hardware changes'.

Chris