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Old July 12th 09, 09:04 AM posted to uk.comp.vendors
Steve
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Posts: 1
Default DABS "Warranty Repaired" B-Grade return.

On Wed, 1 Jul 2009 10:51:05 -0700 (PDT), "js.b1"
wrote:


Problem.
Dabs website "r" button will not accept a DSR return on this item
because "Customer Too Late for DSD", which is in direct conflict of
the pre-sales communication so I am not happy.

I am awaiting a customer services response, anyone any experience?


Do not return it under DSR return it under sale of goods act:

1. it is faulty,
2. you are rejecting the goods
3. you require a refund.