(eric) wrote in message . com...
How do I get passed this error? we have tried unplugging several
times. I am running XP pro and have had no issues since we hooked
this printer up 8 mos ago.

Error 41 means there is a major problem with the printhead, usually
requires a print head replacement. My advice is to take it to a
Brother service centre while it is under warranty. If it's out of
warranty they are usually a throw away job.