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Dell Recalls 4.4 Million Notebook AC Adapters
Dell Recalls 4.4 Million Notebook AC Adapters
Recall involves Latitude, Precision and Inspiron laptops By Steven Burke, CRN 1:35 PM EDT Fri. Oct. 08, 2004 Dell on Friday voluntarily recalled 4.4 million AC adapters for its notebooks after receiving seven reports of the adapters overheating, posing a risk of fire or electrical shock for users. Dell announced the recall--which involves Latitude, Precision and Inspiron notebook adapters--in cooperation with the U.S. Consumer Product Safety Commission (CSPC). The recall only affects the adapters and not the notebooks, Dell said. About 2.9 million of the adapters were sold in the United States. The CSPC said businesses and consumers should stop using the recalled adapters immediately. The AC adapters were manufactured by Delta Electronics of Taipei, Taiwan. Delta also was the vendor involved when IBM announced an AC adapter recall for its notebooks in September. That recall, also done in conjunction with the CSPC, involved 225,000 AC adapters. The Dell adapters involved in the current recall have the words "DELL" and "P/N 9364U," P/N 7832D" or "P/N 4983D" printed on the back of the unit. They were shipped to customers between September 1998 and February 2002. The adapters were also sold separately, including in response to service calls, for between $30 to $70. The advanced port replicators and docking stations sold for $300 to $600. Dell will send consumers with recalled adapters a free replacement. Those who believe they are affected by the recall can call Dell at (800) 418-8590 or go to Dell's Web site. The latest recall follows a Dell power adapter recall for 28,000 systems in July. Tyler Dikman, chief executive of CoolTronics, a Dell reseller, said his company will be on the lookout for the adapters when servicing Dell notebooks. Dikman added that he doesn't expect the recall to affect his Dell sales and that, overall, he is happy with the quality of Dell notebooks. Most of the components for notebooks--whether they are from Dell, IBM or Hewlett-Packard--come from the same suppliers, Dikman noted. "Dell is lucky this involves just a power adapter," Dikman said. "Ocne you have to get inside the notebook system, that costs a lot more money. You can't have an end-user customer taking out RAM or pulling apart a [notebook] screen assembly." The recall could end up costing Dell tens of millions of dollars, given the $30 to $70 price tag of the adapters, Dikman said. "The question is, how many of these computers are still being used, especially the ones from '98," he said. "It is rare you will find a six-year-old notebook." A Dell spokesman said the company doesn't expect the recall to be "material" to business and, therefore, not have an impact on quarterly results. The spokesman declined to comment on how much the recall could end up costing the company or if Delta Electronics or Dell would be responsible for the cost of the recall. ============================================= |
WHOOPS!
ROFLMAO! "DOC" wrote in message ... Dell Recalls 4.4 Million Notebook AC Adapters Recall involves Latitude, Precision and Inspiron laptops By Steven Burke, CRN 1:35 PM EDT Fri. Oct. 08, 2004 Dell on Friday voluntarily recalled 4.4 million AC adapters for its notebooks after receiving seven reports of the adapters overheating, posing a risk of fire or electrical shock for users. Dell announced the recall--which involves Latitude, Precision and Inspiron notebook adapters--in cooperation with the U.S. Consumer Product Safety Commission (CSPC). The recall only affects the adapters and not the notebooks, Dell said. About 2.9 million of the adapters were sold in the United States. The CSPC said businesses and consumers should stop using the recalled adapters immediately. The AC adapters were manufactured by Delta Electronics of Taipei, Taiwan. Delta also was the vendor involved when IBM announced an AC adapter recall for its notebooks in September. That recall, also done in conjunction with the CSPC, involved 225,000 AC adapters. The Dell adapters involved in the current recall have the words "DELL" and "P/N 9364U," P/N 7832D" or "P/N 4983D" printed on the back of the unit. They were shipped to customers between September 1998 and February 2002. The adapters were also sold separately, including in response to service calls, for between $30 to $70. The advanced port replicators and docking stations sold for $300 to $600. Dell will send consumers with recalled adapters a free replacement. Those who believe they are affected by the recall can call Dell at (800) 418-8590 or go to Dell's Web site. The latest recall follows a Dell power adapter recall for 28,000 systems in July. Tyler Dikman, chief executive of CoolTronics, a Dell reseller, said his company will be on the lookout for the adapters when servicing Dell notebooks. Dikman added that he doesn't expect the recall to affect his Dell sales and that, overall, he is happy with the quality of Dell notebooks. Most of the components for notebooks--whether they are from Dell, IBM or Hewlett-Packard--come from the same suppliers, Dikman noted. "Dell is lucky this involves just a power adapter," Dikman said. "Ocne you have to get inside the notebook system, that costs a lot more money. You can't have an end-user customer taking out RAM or pulling apart a [notebook] screen assembly." The recall could end up costing Dell tens of millions of dollars, given the $30 to $70 price tag of the adapters, Dikman said. "The question is, how many of these computers are still being used, especially the ones from '98," he said. "It is rare you will find a six-year-old notebook." A Dell spokesman said the company doesn't expect the recall to be "material" to business and, therefore, not have an impact on quarterly results. The spokesman declined to comment on how much the recall could end up costing the company or if Delta Electronics or Dell would be responsible for the cost of the recall. ============================================= |
All the information about the Adapter recall can be found at
https://www.delladapterprogram.com/Main.aspx. Tim. DOC wrote in message . .. Dell Recalls 4.4 Million Notebook AC Adapters Recall involves Latitude, Precision and Inspiron laptops By Steven Burke, CRN 1:35 PM EDT Fri. Oct. 08, 2004 Dell on Friday voluntarily recalled 4.4 million AC adapters for its notebooks after receiving seven reports of the adapters overheating, posing a risk of fire or electrical shock for users. Dell announced the recall--which involves Latitude, Precision and Inspiron notebook adapters--in cooperation with the U.S. Consumer Product Safety Commission (CSPC). The recall only affects the adapters and not the notebooks, Dell said. About 2.9 million of the adapters were sold in the United States. The CSPC said businesses and consumers should stop using the recalled adapters immediately. The AC adapters were manufactured by Delta Electronics of Taipei, Taiwan. Delta also was the vendor involved when IBM announced an AC adapter recall for its notebooks in September. That recall, also done in conjunction with the CSPC, involved 225,000 AC adapters. The Dell adapters involved in the current recall have the words "DELL" and "P/N 9364U," P/N 7832D" or "P/N 4983D" printed on the back of the unit. They were shipped to customers between September 1998 and February 2002. The adapters were also sold separately, including in response to service calls, for between $30 to $70. The advanced port replicators and docking stations sold for $300 to $600. Dell will send consumers with recalled adapters a free replacement. Those who believe they are affected by the recall can call Dell at (800) 418-8590 or go to Dell's Web site. The latest recall follows a Dell power adapter recall for 28,000 systems in July. Tyler Dikman, chief executive of CoolTronics, a Dell reseller, said his company will be on the lookout for the adapters when servicing Dell notebooks. Dikman added that he doesn't expect the recall to affect his Dell sales and that, overall, he is happy with the quality of Dell notebooks. Most of the components for notebooks--whether they are from Dell, IBM or Hewlett-Packard--come from the same suppliers, Dikman noted. "Dell is lucky this involves just a power adapter," Dikman said. "Ocne you have to get inside the notebook system, that costs a lot more money. You can't have an end-user customer taking out RAM or pulling apart a [notebook] screen assembly." The recall could end up costing Dell tens of millions of dollars, given the $30 to $70 price tag of the adapters, Dikman said. "The question is, how many of these computers are still being used, especially the ones from '98," he said. "It is rare you will find a six-year-old notebook." A Dell spokesman said the company doesn't expect the recall to be "material" to business and, therefore, not have an impact on quarterly results. The spokesman declined to comment on how much the recall could end up costing the company or if Delta Electronics or Dell would be responsible for the cost of the recall. ============================================= |
DOC wrote in
: Dell Recalls 4.4 Million Notebook AC Adapters Recall involves Latitude, Precision and Inspiron laptops By Steven Burke, CRN 1:35 PM EDT Fri. Oct. 08, 2004 Dell on Friday voluntarily recalled 4.4 million AC adapters for its notebooks after receiving seven reports of the adapters overheating, posing a risk of fire or electrical shock for users. Dell announced the recall--which involves Latitude, Precision and Inspiron notebook adapters--in cooperation with the U.S. Consumer Product Safety Commission (CSPC). The recall only affects the adapters and not the notebooks, Dell said. About 2.9 million of the adapters were sold in the United States. The CSPC said businesses and consumers should stop using the recalled adapters immediately. The AC adapters were manufactured by Delta Electronics of Taipei, Taiwan. Delta also was the vendor involved when IBM announced an AC adapter recall for its notebooks in September. That recall, also done in conjunction with the CSPC, involved 225,000 AC adapters. The Dell adapters involved in the current recall have the words "DELL" and "P/N 9364U," P/N 7832D" or "P/N 4983D" printed on the back of the unit. They were shipped to customers between September 1998 and February 2002. The adapters were also sold separately, including in response to service calls, for between $30 to $70. The advanced port replicators and docking stations sold for $300 to $600. Dell will send consumers with recalled adapters a free replacement. Those who believe they are affected by the recall can call Dell at (800) 418-8590 or go to Dell's Web site. The latest recall follows a Dell power adapter recall for 28,000 systems in July. Tyler Dikman, chief executive of CoolTronics, a Dell reseller, said his company will be on the lookout for the adapters when servicing Dell notebooks. Dikman added that he doesn't expect the recall to affect his Dell sales and that, overall, he is happy with the quality of Dell notebooks. Most of the components for notebooks--whether they are from Dell, IBM or Hewlett-Packard--come from the same suppliers, Dikman noted. "Dell is lucky this involves just a power adapter," Dikman said. "Ocne you have to get inside the notebook system, that costs a lot more money. You can't have an end-user customer taking out RAM or pulling apart a [notebook] screen assembly." The recall could end up costing Dell tens of millions of dollars, given the $30 to $70 price tag of the adapters, Dikman said. "The question is, how many of these computers are still being used, especially the ones from '98," he said. "It is rare you will find a six-year-old notebook." A Dell spokesman said the company doesn't expect the recall to be "material" to business and, therefore, not have an impact on quarterly results. The spokesman declined to comment on how much the recall could end up costing the company or if Delta Electronics or Dell would be responsible for the cost of the recall. ============================================= See what can happen if you don't keep that BIOS updated :-) |
tim,
Read about this in the Saturday paper. I went to the Dell website (home page) but didn't see anything about a recall. Under their search field I searched for "recall" and did find information, I didn't find anything about this recall, curious. Paul "tim" wrote in message om... All the information about the Adapter recall can be found at https://www.delladapterprogram.com/Main.aspx. Tim. DOC wrote in message . .. Dell Recalls 4.4 Million Notebook AC Adapters Recall involves Latitude, Precision and Inspiron laptops By Steven Burke, CRN 1:35 PM EDT Fri. Oct. 08, 2004 Dell on Friday voluntarily recalled 4.4 million AC adapters for its notebooks after receiving seven reports of the adapters overheating, posing a risk of fire or electrical shock for users. Dell announced the recall--which involves Latitude, Precision and Inspiron notebook adapters--in cooperation with the U.S. Consumer Product Safety Commission (CSPC). The recall only affects the adapters and not the notebooks, Dell said. About 2.9 million of the adapters were sold in the United States. The CSPC said businesses and consumers should stop using the recalled adapters immediately. The AC adapters were manufactured by Delta Electronics of Taipei, Taiwan. Delta also was the vendor involved when IBM announced an AC adapter recall for its notebooks in September. That recall, also done in conjunction with the CSPC, involved 225,000 AC adapters. The Dell adapters involved in the current recall have the words "DELL" and "P/N 9364U," P/N 7832D" or "P/N 4983D" printed on the back of the unit. They were shipped to customers between September 1998 and February 2002. The adapters were also sold separately, including in response to service calls, for between $30 to $70. The advanced port replicators and docking stations sold for $300 to $600. Dell will send consumers with recalled adapters a free replacement. Those who believe they are affected by the recall can call Dell at (800) 418-8590 or go to Dell's Web site. The latest recall follows a Dell power adapter recall for 28,000 systems in July. Tyler Dikman, chief executive of CoolTronics, a Dell reseller, said his company will be on the lookout for the adapters when servicing Dell notebooks. Dikman added that he doesn't expect the recall to affect his Dell sales and that, overall, he is happy with the quality of Dell notebooks. Most of the components for notebooks--whether they are from Dell, IBM or Hewlett-Packard--come from the same suppliers, Dikman noted. "Dell is lucky this involves just a power adapter," Dikman said. "Ocne you have to get inside the notebook system, that costs a lot more money. You can't have an end-user customer taking out RAM or pulling apart a [notebook] screen assembly." The recall could end up costing Dell tens of millions of dollars, given the $30 to $70 price tag of the adapters, Dikman said. "The question is, how many of these computers are still being used, especially the ones from '98," he said. "It is rare you will find a six-year-old notebook." A Dell spokesman said the company doesn't expect the recall to be "material" to business and, therefore, not have an impact on quarterly results. The spokesman declined to comment on how much the recall could end up costing the company or if Delta Electronics or Dell would be responsible for the cost of the recall. ============================================= |
It's on their web site, saw it there this morning. Follow the links to get
specific Laptop and Adapter Model Numbers. MLD "Paul Schilter" paulschilter@comcast,dot,net wrote in message ... tim, Read about this in the Saturday paper. I went to the Dell website (home page) but didn't see anything about a recall. Under their search field I searched for "recall" and did find information, I didn't find anything about this recall, curious. Paul "tim" wrote in message om... All the information about the Adapter recall can be found at https://www.delladapterprogram.com/Main.aspx. Tim. DOC wrote in message . .. Dell Recalls 4.4 Million Notebook AC Adapters Recall involves Latitude, Precision and Inspiron laptops By Steven Burke, CRN 1:35 PM EDT Fri. Oct. 08, 2004 Dell on Friday voluntarily recalled 4.4 million AC adapters for its notebooks after receiving seven reports of the adapters overheating, posing a risk of fire or electrical shock for users. Dell announced the recall--which involves Latitude, Precision and Inspiron notebook adapters--in cooperation with the U.S. Consumer Product Safety Commission (CSPC). The recall only affects the adapters and not the notebooks, Dell said. About 2.9 million of the adapters were sold in the United States. The CSPC said businesses and consumers should stop using the recalled adapters immediately. The AC adapters were manufactured by Delta Electronics of Taipei, Taiwan. Delta also was the vendor involved when IBM announced an AC adapter recall for its notebooks in September. That recall, also done in conjunction with the CSPC, involved 225,000 AC adapters. The Dell adapters involved in the current recall have the words "DELL" and "P/N 9364U," P/N 7832D" or "P/N 4983D" printed on the back of the unit. They were shipped to customers between September 1998 and February 2002. The adapters were also sold separately, including in response to service calls, for between $30 to $70. The advanced port replicators and docking stations sold for $300 to $600. Dell will send consumers with recalled adapters a free replacement. Those who believe they are affected by the recall can call Dell at (800) 418-8590 or go to Dell's Web site. The latest recall follows a Dell power adapter recall for 28,000 systems in July. Tyler Dikman, chief executive of CoolTronics, a Dell reseller, said his company will be on the lookout for the adapters when servicing Dell notebooks. Dikman added that he doesn't expect the recall to affect his Dell sales and that, overall, he is happy with the quality of Dell notebooks. Most of the components for notebooks--whether they are from Dell, IBM or Hewlett-Packard--come from the same suppliers, Dikman noted. "Dell is lucky this involves just a power adapter," Dikman said. "Ocne you have to get inside the notebook system, that costs a lot more money. You can't have an end-user customer taking out RAM or pulling apart a [notebook] screen assembly." The recall could end up costing Dell tens of millions of dollars, given the $30 to $70 price tag of the adapters, Dikman said. "The question is, how many of these computers are still being used, especially the ones from '98," he said. "It is rare you will find a six-year-old notebook." A Dell spokesman said the company doesn't expect the recall to be "material" to business and, therefore, not have an impact on quarterly results. The spokesman declined to comment on how much the recall could end up costing the company or if Delta Electronics or Dell would be responsible for the cost of the recall. ============================================= |
Thanks! Mine is that model number, but mine was made in China, not in Thailand - so guess mine is OK. The news article I saw in NYTimes said the bad ones were "made in Taiwan" - odd. SCD On Sat, 09 Oct 2004 19:17:42 GMT, "MLD" wrote: It's on their web site, saw it there this morning. Follow the links to get specific Laptop and Adapter Model Numbers. MLD "Paul Schilter" paulschilter@comcast,dot,net wrote in message ... tim, Read about this in the Saturday paper. I went to the Dell website (home page) but didn't see anything about a recall. Under their search field I searched for "recall" and did find information, I didn't find anything about this recall, curious. Paul "tim" wrote in message om... All the information about the Adapter recall can be found at https://www.delladapterprogram.com/Main.aspx. Tim. DOC wrote in message . .. Dell Recalls 4.4 Million Notebook AC Adapters Recall involves Latitude, Precision and Inspiron laptops By Steven Burke, CRN 1:35 PM EDT Fri. Oct. 08, 2004 Dell on Friday voluntarily recalled 4.4 million AC adapters for its notebooks after receiving seven reports of the adapters overheating, posing a risk of fire or electrical shock for users. Dell announced the recall--which involves Latitude, Precision and Inspiron notebook adapters--in cooperation with the U.S. Consumer Product Safety Commission (CSPC). The recall only affects the adapters and not the notebooks, Dell said. About 2.9 million of the adapters were sold in the United States. The CSPC said businesses and consumers should stop using the recalled adapters immediately. The AC adapters were manufactured by Delta Electronics of Taipei, Taiwan. Delta also was the vendor involved when IBM announced an AC adapter recall for its notebooks in September. That recall, also done in conjunction with the CSPC, involved 225,000 AC adapters. The Dell adapters involved in the current recall have the words "DELL" and "P/N 9364U," P/N 7832D" or "P/N 4983D" printed on the back of the unit. They were shipped to customers between September 1998 and February 2002. The adapters were also sold separately, including in response to service calls, for between $30 to $70. The advanced port replicators and docking stations sold for $300 to $600. Dell will send consumers with recalled adapters a free replacement. Those who believe they are affected by the recall can call Dell at (800) 418-8590 or go to Dell's Web site. The latest recall follows a Dell power adapter recall for 28,000 systems in July. Tyler Dikman, chief executive of CoolTronics, a Dell reseller, said his company will be on the lookout for the adapters when servicing Dell notebooks. Dikman added that he doesn't expect the recall to affect his Dell sales and that, overall, he is happy with the quality of Dell notebooks. Most of the components for notebooks--whether they are from Dell, IBM or Hewlett-Packard--come from the same suppliers, Dikman noted. "Dell is lucky this involves just a power adapter," Dikman said. "Ocne you have to get inside the notebook system, that costs a lot more money. You can't have an end-user customer taking out RAM or pulling apart a [notebook] screen assembly." The recall could end up costing Dell tens of millions of dollars, given the $30 to $70 price tag of the adapters, Dikman said. "The question is, how many of these computers are still being used, especially the ones from '98," he said. "It is rare you will find a six-year-old notebook." A Dell spokesman said the company doesn't expect the recall to be "material" to business and, therefore, not have an impact on quarterly results. The spokesman declined to comment on how much the recall could end up costing the company or if Delta Electronics or Dell would be responsible for the cost of the recall. ============================================= |
On 10/10/04 07:11, SCD wrote:
Thanks! Mine is that model number, but mine was made in China, not in Thailand - so guess mine is OK. Strangely my adaptor has a sticker on the lead that says "made in China", yet the label on the back of it said "Delta Electronics - Thailand." I filled in the numbers on the website and it told me it was affected. (http://www.delladapterprogram.com/) |
DOC wrote:
Dell Recalls 4.4 Million Notebook AC Adapters Recall involves Latitude, Precision and Inspiron laptops By Steven Burke, CRN 1:35 PM EDT Fri. Oct. 08, 2004 That's funny, CNN says it's 990K adapters... http://money.cnn.com/2004/10/08/tech...ex.htm?cnn=yes |
MLD,
Went again to www.dell.com , didn't see anything about a recall. Selected "home and small business", didn't see anything here either. Went to notebooks, again I didn't see anything about a recall. Now I've gone to the link Tim provided and sure enough the information is there. But how did you get to the page that had the initial information and a link to https://www.delladapterprogram.com/Main.aspx ? Paul "MLD" wrote in message news:qPW9d.581$ER4.401@trndny04... It's on their web site, saw it there this morning. Follow the links to get specific Laptop and Adapter Model Numbers. MLD "Paul Schilter" paulschilter@comcast,dot,net wrote in message ... tim, Read about this in the Saturday paper. I went to the Dell website (home page) but didn't see anything about a recall. Under their search field I searched for "recall" and did find information, I didn't find anything about this recall, curious. Paul "tim" wrote in message om... All the information about the Adapter recall can be found at https://www.delladapterprogram.com/Main.aspx. Tim. DOC wrote in message . .. Dell Recalls 4.4 Million Notebook AC Adapters Recall involves Latitude, Precision and Inspiron laptops By Steven Burke, CRN 1:35 PM EDT Fri. Oct. 08, 2004 Dell on Friday voluntarily recalled 4.4 million AC adapters for its notebooks after receiving seven reports of the adapters overheating, posing a risk of fire or electrical shock for users. Dell announced the recall--which involves Latitude, Precision and Inspiron notebook adapters--in cooperation with the U.S. Consumer Product Safety Commission (CSPC). The recall only affects the adapters and not the notebooks, Dell said. About 2.9 million of the adapters were sold in the United States. The CSPC said businesses and consumers should stop using the recalled adapters immediately. The AC adapters were manufactured by Delta Electronics of Taipei, Taiwan. Delta also was the vendor involved when IBM announced an AC adapter recall for its notebooks in September. That recall, also done in conjunction with the CSPC, involved 225,000 AC adapters. The Dell adapters involved in the current recall have the words "DELL" and "P/N 9364U," P/N 7832D" or "P/N 4983D" printed on the back of the unit. They were shipped to customers between September 1998 and February 2002. The adapters were also sold separately, including in response to service calls, for between $30 to $70. The advanced port replicators and docking stations sold for $300 to $600. Dell will send consumers with recalled adapters a free replacement. Those who believe they are affected by the recall can call Dell at (800) 418-8590 or go to Dell's Web site. The latest recall follows a Dell power adapter recall for 28,000 systems in July. Tyler Dikman, chief executive of CoolTronics, a Dell reseller, said his company will be on the lookout for the adapters when servicing Dell notebooks. Dikman added that he doesn't expect the recall to affect his Dell sales and that, overall, he is happy with the quality of Dell notebooks. Most of the components for notebooks--whether they are from Dell, IBM or Hewlett-Packard--come from the same suppliers, Dikman noted. "Dell is lucky this involves just a power adapter," Dikman said. "Ocne you have to get inside the notebook system, that costs a lot more money. You can't have an end-user customer taking out RAM or pulling apart a [notebook] screen assembly." The recall could end up costing Dell tens of millions of dollars, given the $30 to $70 price tag of the adapters, Dikman said. "The question is, how many of these computers are still being used, especially the ones from '98," he said. "It is rare you will find a six-year-old notebook." A Dell spokesman said the company doesn't expect the recall to be "material" to business and, therefore, not have an impact on quarterly results. The spokesman declined to comment on how much the recall could end up costing the company or if Delta Electronics or Dell would be responsible for the cost of the recall. ============================================= |
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