HP Color Laser Jet 1600 red cartridge problem
 

Hello everyone
My problems started when I bought a new RED cartridge, I replaced it
and the print was pink instead red.I had to replace it with another
new one and then a third one.No change.
They all were HP original. We sent the printer to their
laboratories.It cost 250$ to fix it.
We did not allowed of course. Now it prints other colors except red
ones. we have to print all in black. I've tried another red cartridge
that works well in an other printer.
I've heard about the same problem that time with other printers. Could
it be a series
of damaged red cartridges? Any suggestion how to save another 350$
for a new printer?
Thanks for any info.
Hanna

HP Color Laser Jet 1600
 

Anybody? Any suggestion?

HP Color Laser Jet 1600
 

HannaK wrote:
Anybody? Any suggestion?
Hanna
This is not a cartridge problem since one of your cartridges works OK in
another printer.
There is an issue with this printer and some others that are similar with dust
getting on to the laser lenses, this appears to affect magenta (red) first
because the magenta lense is at the bottom of the laser array.
The problem is that the laser assembly needs to be removed so that the lenses
can be cleaned with compressed air or dry cotton swabs. This is a complicated
job and takes quite some time.
I cannot be sure this problem is what you are experiencing but I think it is.
There is an instruction for doing this work. Is your e-mail address valid, if
so I will send the instruction to you but whoever does the work will need to be
technically skilled to remove the laser assembly from the printer.
Tony

HP Color Laser Jet 1600 red cartridge problem
 

On Sat, 15 May 2010 04:55:07 -0700 (PDT), HannaK
wrote:

|Hello everyone
|My problems started when I bought a new RED cartridge, I replaced it
|and the print was pink instead red.I had to replace it with another
|new one and then a third one.No change.
|They all were HP original. We sent the printer to their
|laboratories.It cost 250$ to fix it.
|We did not allowed of course. Now it prints other colors except red
|ones. we have to print all in black. I've tried another red cartridge
|that works well in an other printer.
|I've heard about the same problem that time with other printers. Could
|it be a series
| of damaged red cartridges? Any suggestion how to save another 350$
|for a new printer?
|Thanks for any info.
|Hanna

Found an excellent PDF on the problem entitled "Fading Red Tones on
Color Laser Jets 2600" which includes the 1600 & 2605 that have same
problem.

Link I found it on at HP forums last month vanished (still shows up in
Google Searches) but searching on "Don Thompson's Service Seminars" led
me to a functioning link at http://tinyurl.com/36as8xy Make sure to
save the copy in case the link goes away too.

Not for the faint of heart, good luck!

HP Color Laser Jet 1600
 

Thanks Tony so much for your replay!
This mail is ok. I believe that this is the
problem but it started with a new cartridge.
Anyway- I will be glad to receive your instructions
It might work - if not I have to buy anyway a new one
but it won't be HP any more
Hanna

HP Color Laser Jet 1600 red cartridge problem
 

GOT IT!
Looks good!!!!!!
Bless You

HP Color Laser Jet 1600
 

HannaK wrote:
Thanks Tony so much for your replay!
This mail is ok. I believe that this is the
problem but it started with a new cartridge.
Anyway- I will be glad to receive your instructions
It might work - if not I have to buy anyway a new one
but it won't be HP any more
Hanna

Hanna
The link that the other responder supplied is the same document that I have so
there is no need to send it to you.
Best of luck
Tony

HP Color Laser Jet 1600
 

TONY you are a STAR!!!!
My son fixed it according your papers.
It works better then a new one!!!
I really thank you again for your help
and wish you all the best
Hanna

HP Color Laser Jet 1600
 

HannaK wrote:
TONY you are a STAR!!!!
My son fixed it according your papers.
It works better then a new one!!!
I really thank you again for your help
and wish you all the best
Hanna

I am delighted that it worked. Congratulations to your son, the procedure is a
little tricky but he is clearly careful and methodical. Interestingly this
procedure does not appear in the HP manuals but was developed by a very helpful
man named Don Thompson. The link was of course provided by someone other than
me.
Thank you.
Tony

HP Color Laser Jet 1600 red cartridge problem
 

Tony;1220034 Wrote:
HannaK wrote:
Thanks Tony so much for your replay!
This mail is ok. I believe that this is the
problem but it started with a new cartridge.
Anyway- I will be glad to receive your instructions
It might work - if not I have to buy anyway a new one
but it won't be HP any more
Hanna

Hanna
The link that the other responder supplied is the same document that I
have so
there is no need to send it to you.
Best of luck
Tony

I also had the same problem but on completion of the cleaning and after
careful re-assembly I get the message Door Open and I cannot print
anything can you suggest anything?