Rock Direct / Stone Group laptop repair
 

The Stone Group took receipt of my broken rock direct laptop in July
2008, when they took over Rock Direct, and its now December 2008, and
they have totally failed to fix it. Every time I ring up I get some
revised "ETA" of 7 working days and fobbed off with them. Nobody ever
calls me back, and replies to emails are short and very rare. They
refuse to provide any alternative compensation.

Is anyone else having the same problem?

Rock Direct / Stone Group laptop repair
 

"Steve Wilcock" wrote in message
...
The Stone Group took receipt of my broken rock direct laptop in July
2008, when they took over Rock Direct, and its now December 2008, and
they have totally failed to fix it. Every time I ring up I get some
revised "ETA" of 7 working days and fobbed off with them. Nobody ever
calls me back, and replies to emails are short and very rare. They
refuse to provide any alternative compensation.

Is anyone else having the same problem?

:http://www.hmcourts-service.gov.uk/o...mcol/index.htm

Rock Direct / Stone Group laptop repair
 

"Steve Wilcock" wrote in message
...
The Stone Group took receipt of my broken rock direct laptop in July
2008, when they took over Rock Direct, and its now December 2008, and
they have totally failed to fix it. Every time I ring up I get some
revised "ETA" of 7 working days and fobbed off with them. Nobody ever
calls me back, and replies to emails are short and very rare. They
refuse to provide any alternative compensation.

Is anyone else having the same problem?

http://www.hmcourts-service.gov.uk/o...mcol/index.htm