NeroVision Express is a SCAM!!!
 

I buy NeroVision Express 2.
I try to burn mini-DVD from .avi file.
NeroVision Express 2 always say in error message:

"Unable to prepare data for recording: PRepare session failed:
Transcoding of videos failed"

I try to contact Nero tech support but no answer.

Don't buy Nero software. It is ****.

Mohammed Al Sulfair

Mohammed Al Sulfair wrote:
I buy NeroVision Express 2.
I try to burn mini-DVD from .avi file.
NeroVision Express 2 always say in error message:

"Unable to prepare data for recording: PRepare session failed:
Transcoding of videos failed"

I try to contact Nero tech support but no answer.

Don't buy Nero software. It is ****.

Mohammed Al Sulfair

The fact that your AVI is not compliant does not mean that the software
is broken.

Mike
--

http://www.mrichter.com/

"Mohammed Al Sulfair" wrote in message
om...
I buy NeroVision Express 2.
I try to burn mini-DVD from .avi file.
NeroVision Express 2 always say in error message:

"Unable to prepare data for recording: PRepare session failed:
Transcoding of videos failed"

I try to contact Nero tech support but no answer.

Don't buy Nero software. It is ****.

Mohammed Al Sulfair

Why is it that some people always blame their computer or their software for
their own failings?

Is it ignorance or arrogance? The latter, I think.

On Sun, 18 Jan 2004 05:38:32 GMT, Colon Terminus wrote:

"Mohammed Al Sulfair" wrote in message
om...
I buy NeroVision Express 2.
I try to burn mini-DVD from .avi file.
NeroVision Express 2 always say in error message:

"Unable to prepare data for recording: PRepare session failed:
Transcoding of videos failed"

I try to contact Nero tech support but no answer.

Don't buy Nero software. It is ****.

Mohammed Al Sulfair

Why is it that some people always blame their computer or their software for
their own failings?

Is it ignorance or arrogance? The latter, I think.

I agree the OP is a over the top with the use of "SCAM!!!" in the subject
line, but I think this might be more about the fact that Nero doesn't
respond (or responds poorly) to help requests than anything.

I rarely try to contact any tech support:

a. because I really don't expect an answer
b. because I don't expect the answer to be any good if I do get one

I did try to contact Nero once, though (with what was truly a software
issue as opposed to a user issue), and well ... see "a" and "b" above.

I continue to use Nero (even upgraded to 6 recently), but they certainly
haven't helped to change my view of software companies and the support they
provide.

I can see how not getting a response from a vendor can make those not as
jaded as I am a little upset. When that happens, you usually don't just end
up with opinions of "tech support sucks", you end up with "[insert software
of your choice] sucks". Had Nero responded, we never would have heard from
this person, or if we had, he might have been praising Nero instead.

See ya.

What The! writes:
"Mohammed Al Sulfair" said :

need i say more.

Less. But I'm not all that hopeful.

Michael Roper

Yeah shouldn't he be out bombing something?


"What The!" wrote in message
...
"Mohammed Al Sulfair" said :

need i say more.

Nero is regarded as one of the top disc writing programs.

Have a look at the Nero site as there is a lot of information
including step by step tutors that may help you with your problem.

Regards Brian


(Mohammed Al Sulfair) wrote:

I buy NeroVision Express 2.
I try to burn mini-DVD from .avi file.
NeroVision Express 2 always say in error message:

"Unable to prepare data for recording: PRepare session failed:
Transcoding of videos failed"

I try to contact Nero tech support but no answer.

Don't buy Nero software. It is ****.

Mohammed Al Sulfair

so it's Ahead's fault that your illegally downloaded AVI is out of spec and
won't decode?



"Mohammed Al Sulfair" wrote in message
om...
I buy NeroVision Express 2.
I try to burn mini-DVD from .avi file.
NeroVision Express 2 always say in error message:

"Unable to prepare data for recording: PRepare session failed:
Transcoding of videos failed"

I try to contact Nero tech support but no answer.

Don't buy Nero software. It is ****.

Mohammed Al Sulfair

http://www.liquidgeneration.com/popt...am_outkast.asp

"Mohammed Al Sulfair" wrote in message
om...
I buy NeroVision Express 2.
I try to burn mini-DVD from .avi file.
NeroVision Express 2 always say in error message:

"Unable to prepare data for recording: PRepare session failed:
Transcoding of videos failed"

I try to contact Nero tech support but no answer.

Don't buy Nero software. It is ****.

Mohammed Al Sulfair

Mike Richter wrote in message ...

The fact that your AVI is not compliant does not mean that the software
is broken.

How do you know my AVI is not compliant? What is "not compliant" AVI?


Mohammed Al Sulfair