Compaq Evo display zooms in/distorts
I have a few users who have Compaq Evo's (not my choice!). In any
case, it seems like it's random behavior, but it must be initiated by end-user action - in this case, unintended action. It's as if the screen becomes virtual and is much larger than the monitor can display; to "move" around the screen, the user uses the cursor control keys. The display appears pixelated (as in a bad digital transmission). I have not seen this first hand, but I'm supposed to be called when it happens. The PC is a Compaq Evo D510 CMT with an Intel Graphics card. The OS is WinXP SP2. I have looked through the driver utility and haven't found a reference to this "feature". It doesn't seem to be initiated by MS Accessibility options (as in the screen magnifier, which has a distinctly different action). Any ideas anyone? Thanks! |
Compaq Evo display zooms in/distorts
rgmw wrote:
I have a few users who have Compaq Evo's (not my choice!). In any case, it seems like it's random behavior, but it must be initiated by end-user action - in this case, unintended action. It's as if the screen becomes virtual and is much larger than the monitor can display; to "move" around the screen, the user uses the cursor control keys. The display appears pixelated (as in a bad digital transmission). I have not seen this first hand, but I'm supposed to be called when it happens. The PC is a Compaq Evo D510 CMT with an Intel Graphics card. The OS is WinXP SP2. I have looked through the driver utility and haven't found a reference to this "feature". It doesn't seem to be initiated by MS Accessibility options (as in the screen magnifier, which has a distinctly different action). Any ideas anyone? Thanks! Hi, Sounds like Magnifier. To open Magnifier, click Start, point to All Programs, point to Accessories, point to Accessibility, and then click Magnifier. I don't see how Magnifier could be started inadvertently by drilling down into the start menu. Maybe Compaq has a button somewhere... Dean |
Compaq Evo display zooms in/distorts
On May 30, 2:25 pm, "Dean-MN" wrote:
rgmw wrote: I have a few users who have Compaq Evo's (not my choice!). In any case, it seems like it's random behavior, but it must be initiated by end-user action - in this case, unintended action. It's as if the screen becomes virtual and is much larger than the monitor can display; to "move" around the screen, the user uses the cursor control keys. The display appears pixelated (as in a bad digital transmission). I have not seen this first hand, but I'm supposed to be called when it happens. The PC is a Compaq Evo D510 CMT with an Intel Graphics card. The OS is WinXP SP2. I have looked through the driver utility and haven't found a reference to this "feature". It doesn't seem to be initiated by MS Accessibility options (as in the screen magnifier, which has a distinctly different action). Any ideas anyone? Thanks! Hi, Sounds like Magnifier. To open Magnifier, click Start, point to All Programs, point to Accessories, point to Accessibility, and then click Magnifier. I don't see how Magnifier could be started inadvertently by drilling down into the start menu. Maybe Compaq has a button somewhere... Dean That was my first thought, but it's not. Magnifier takes up only the top portion of the screen. This "feature" takes up the whole screen. I'm still open to ideas. |
Compaq Evo display zooms in/distorts
Dean-MN wrote:
rgmw wrote: I have a few users who have Compaq Evo's (not my choice!). In any case, it seems like it's random behavior, but it must be initiated by end-user action - in this case, unintended action. It's as if the screen becomes virtual and is much larger than the monitor can display; to "move" around the screen, the user uses the cursor control keys. The display appears pixelated (as in a bad digital transmission). I have not seen this first hand, but I'm supposed to be called when it happens. The PC is a Compaq Evo D510 CMT with an Intel Graphics card. The OS is WinXP SP2. I have looked through the driver utility and haven't found a reference to this "feature". It doesn't seem to be initiated by MS Accessibility options (as in the screen magnifier, which has a distinctly different action). Any ideas anyone? Thanks! Hi, Sounds like Magnifier. To open Magnifier, click Start, point to All Programs, point to Accessories, point to Accessibility, and then click Magnifier. I don't see how Magnifier could be started inadvertently by drilling down into the start menu. Maybe Compaq has a button somewhere... Dean Hi, Even as I was typing I felt something wasn't right. I hate it when the advice is the same as "I've already tried..." Sorry... Dean |
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