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View Full Version : Re: Prolink importers UK anyone?


Ron Merts
August 6th 03, 08:53 AM
Taiwan? EWWWWWWWWWWWW Not a good sign. And with a blistering turn-around
of 2-3 months I'll bet.

Ron

"Loz H" > wrote in message
...
> > Hello again Peter.
> > Thanks again for the swift reply. As a final request, can you confirm
> > that
> > the contact email addresses on the Taiwan website are valid ? As
> > before I
> > have yet to recieve a reply from them, either from my own emails or
> > from the
> > ones that you had thoughtfully CCed on to them for me.
> >
> > Cheers,
> >
> > Loz H
> >
> >
> > peter wrote:
> >> We do not in that area. Your right contact is our Taiwan office.
> >> Please contact them directly.
> >>
> >> Peter Fan
> >> Prolink Computer
> >> 15336 E Valley Blvd
> >> City of Industry, CA91746
> >> Tel: 626-369-3833
> >> Web: www.prolink-uas.com
> >>
> >> -----Original Message-----
> >> From: Loz H [mailto: ***********]
> >> Sent: Tuesday, August 05, 2003 11:32 AM
> >> To: peter
> >> Cc: Michael Chen PMC; ***********; ivan PMC review case;
> >> Kevin Wang PMC; Logok; Lynn Sales PMC
> >> Subject: Re: RMA request/query
> >>
> >> Hello again Peter. As stated in my first email the business where I
> >> purchased it from has since closed down, hence my original request
> >> for information pertaining to any main importers/suppliers in the UK
> >> where I can
> >> RMA the card as per the manufacturers warranty.
> >>
> >> Also, 4 emails later to the Taiwan office has yet to have any effect,
> >> as so
> >> far only you have replied to my emails. Do you have any internal
> >> contact with any of the staff of Prolink Taiwan, and if so could you
> >> please contact
> >> them on my behalf, as so far trying through the stated contact emails
> >> on their webpage has yet to have any effect.
> >>
> >> Cheers,
> >>
> >> Loz H
> >>
> >>
> >> peter wrote:
> >>> Same. Or better try where you purchased from.
> >>>
> >>> Peter Fan
> >>> Prolink Computer
> >>> 15336 E Valley Blvd
> >>> City of Industry, CA91746
> >>> Tel: 626-369-3833
> >>> Web: www.prolink-uas.com
> >>>
> >>> -----Original Message-----
> >>> From: Loz H [mailto:*********]
> >>> Sent: Friday, August 01, 2003 11:40 PM
> >>> To: peter
> >>> Subject: Re: RMA request/query
> >>>
> >>> Hello Peter, and thank you for taking the time to reply.
> >>> I have tried to email the Taiwan office on numerous occasions, and
> >>> as yet
> >>> have had no reply from them. Could you please advise on what I
> >>> should try
> >>> next?
> >>>
> >>> Cheers,
> >>>
> >>> Loz H
> >>>
> >>>
> >>> peter wrote:
> >>>> Your right contact is our Taiwan office. Please contact them
> >>>> directly.
> >>>>
> >>>> Peter Fan
> >>>> Prolink Computer
> >>>> 15336 E Valley Blvd
> >>>> City of Industry, CA91746
> >>>> Tel: 626-369-3833
> >>>> Web: www.prolink-uas.com
> >>>>
> >>>> -----Original Message-----
> >>>> From: Loz H [mailto: **********]
> >>>> Sent: Tuesday, July 29, 2003 12:48 AM
> >>>> To: [**********]
> >>>> Subject: RMA request/query
> >>>>
> >>>> Hello there.
> >>>>
> >>>> I recently purchased one of your GF4Ti4200 video cards
> >>>> (MVGA-NVG28A) from a
> >>>> local retailer here in the UK. Since, the card has gone faulty
> >>>> (flashing characters/corrupted graphics on BIOS screen, unusable in
> >>>> windows) and the
> >>>> retailer that I purchased the card from has closed business. I
> >>>> believe it is
> >>>> still guaranteed under the manufactures warranty, and I`m enquiring
> >>>> on how
> >>>> to return it to you for replacement.
> >>>> So, a couple of questions.
> >>>>
> >>>> Is there an official importer/distributor here in the UK, and if so
> >>>> could
> >>>> you please provide me with the contact details so I can begin the
> >>>> procedure.
> >>>> Failing that, what other options do I have, and could you please
> >>>> inform me
> >>>> of them.
> >>>>
> >>>> Cheers in advance for your time,
> >>>>
> >>>> Loz H
>
>
>
> Evening folks.
>
> I`m trying to find out who handles Prolink in the UK, or at least
> Europe so I can RMA a faulty GF4Ti4200 to them. The shop where I
> originally purchased the card appears to have closed down, and so far
> any enquiries to the company have been less than helpful. I have yet to
> receive a reply from the Taiwan main offices, and the only other
> contact I can find, which is Peter Fan of Prolink USA has not been much
> use.
>
> For example, heres the email conversation I have had with Peter of
> Prolink USA to date. I have tried to remain polite, yet so far he
> appears to be as much use as a chocolate teapot...
>
>
>
>
> <Email all top-posted. Start at bottom and work your way up>
>
>
> Just keep on sending them the e-mail.
>
> Peter Fan
> Prolink Computer
> 15336 E Valley Blvd
> City of Industry, CA91746
> Tel: 626-369-3833
> Web: www.prolink-uas.com
>
>