February 22nd 06, 07:42 PM
"DP" > wrote in message
> "Bill H" > wrote in message
> news:[email protected]
> > Well the subjectssaid it all?
> Ah, yes. Cyberpower. I'd so forgotten about them.
> My experience with them was basically good, but troubling.
> The computer arrived with a dead CD-burner. When I was finally able to get
> in touch with tech support, they told me to send the drive back and they'd
> send me a new one. I did and installed it myself. However, I can see how
> that might be a troubling experience for someone not accustomed to opening
> case and actually putting a screwdriver to delicate electronice
> But my machine worked fine after that. And the price was great.
> Looking at various user comments about them after that, I saw that some
> people had big problems with them, others had small problems like mine. We
> all were lured by the price, which seems to beat everyone else.
> This is obviously not a fly-by-night operation if you judge it by the
> of full-page, full-color ads they by in magazines. (Note: IBuyPower.com is
> the same company and they also buy lots of ads in the same mags where
> Cyberpower ads are running.) Unless the computer mags are giving away the
> pages, I'm thinking that's a hell of a lot of money the company has on
> to shell out. I just wish they would put more money into customer service
> and into making sure they're not using components that have a tendency to
> DOA or to fry quickly (at least according to the complaints I'd seen).
> I was really tempted to roll the dice and buy a second computer from them
> last year until I came across KC Computers, http://www.kc-computers.com/ .
> Check out their ratings on resellerratings.com and you'll see lots of
> satisified customers.
> And yes, Cyberpower's 24-hour burn-in seems to be a lie, judging from how
> quickly they get the machines out the door after you order. On the plus
> side, that means you get your machine sooner. On the minus: if you think
> you're getting a more reliable machine because of the burn-in time, you're
> My Cyberpower machine was still running fine as of last August. So was the
> machine I bought from KC. Unfortunately, both were lost to Hurricane
> and I have since replaced those two machines with purchases from KC
KC Computers does have excellent ratings and a large selection of
components.Their prices are somewhat higher,though not as inflated as
companies like Alienware.Envision Computers is another good builder with
great ratings.Monarch used to be good,but they've really let things slip in
quality and support,they're quickly becoming another Cyberpower,the price
seems good,but once they get your money,they could care less about how well
your system works.